FAQs

Frequently Asked Questions

How long does shipping take?
Orders dispatch in 1–2 business days and arrive in 14–21 business days after that.

Can I track my order?
Yes. You'll get a tracking email once it ships.

What size pets does it fit?
The box is 50 × 50 × 50 cm and suits dogs and cats under 25 lb (11 kg).

What's it made of?
PVC Oxford cloth. It wipes clean and folds flat.

Is it safe?
Never leave your pet unattended while drying and use a low-heat setting.

What's your return policy?
See our Return & Refund Policy.

How do I contact you?
Email ryandoremusecommerce@gmail.com.